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Register Your Machine!

To register your machine for warranty, click here.

Warranty Centers

If your machine is currently under warranty, please find your nearest warranty center. Warranty Centers Map

Warranty Terms

  1. Locate the purchase receipt for your machine - required for warranty service & repair 
  2. Find the nearest warranty center (click here)
  3. With purchase receipt in hand, call the warranty center near you and describe what is occurring with your machine. The center will determine if a repair is needed and covered by your machine’s warranty
  4. If repair is needed, securely package your machine, a copy of your original purchase receipt, and sent your machine via your preferred carrier. 
  5. Follow the links below for details of warranty coverage. 

Find Your Machine's Warranty Here

Other Warranty Terms

Pro Garment Steamer Warranty Terms (English/French/Spanish)

Steam Iron Warranty Terms (English/French/Spanish)

Refurbished Machine Warranty Terms (English/French/Spanish)

30-Day return Policy

For purchases from, you have 30 days to return an item from the date you received it. If you want to know more, please visit our Shipping and Returns page.