Shipping and Returns

Shipping Methods and Costs

Method Order Rate Timing
Ground US 48 States $35+ Free 3-7 Business Days
Ground US 48 States <$35 $5 Flat 3-7 Business Days
Expedited US 48 States $40 Flat 2 Business Days
Ground or Expedited AK, HI

$75 Flat

Shipped by Air

 

Shipping Notes

Orders submitted by 1:00 PM CST will be processed the same day. (Monday-Friday)

Orders submitted on Saturday, Sunday, or after 1:00 PM on Friday will be processed the following business day.

Please allow up to 48 hours for processing

 

Residents of Alaska and Hawaii: there is no difference in price for SINGER between Expedited and Ground Shipping, which is why we charge you the same rate.

 

Returns

You have 30 days to return an item from the date you received it. Your item must be in the original packaging. Also, you must be the original owner.

Only purchases from our website are eligible for returns.

Email: [email protected]
1-800-4-SINGER (1-800-474-6437)
Monday – Friday: 8am - 8pm CST

 

You will receive an email containing a Return Authorization and UPS shipping labels to return your item. Print the label, adhere it to the item, and drop it off at a UPS drop off location. We will process your return in 7-10 days after your return item is received.

 

Refunds

Once your items have been received, a refund will be processed within 2 business days. The refund will be issued to the form of payment used during original purchasing. Visibility or availability of the refund is dependent  on your financial institution.

 

Currency

All prices listed are USD.

 

Safe Shopping Promise

Be assured that all transactions conducted online with Singer Sewing Company are completely secure and confidential. Our high encryption standards guarantee that any credit card purchase is conducted safely and without risk. We stand behind our security system with complete confidence - in the unlikely event that an unauthorized payment is charged from SVP Sewing Brands, LLC, please contact Singer Consumer Services