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Returns and Refunds

Holiday/Gifts Free Returns

Shop SINGER stress-free for the Holidays! You may submit a Return Request by 1/30/21 for orders placed between 11/01/20 and 12/31/20. Your returned item must be in the original package, and you must be the original owner. Only purchases from Singer.com/en-ca are eligible for returns.

Making a Return is Sew EASY!

Step 1  Please Click here to complete your Return Request. 

Step 2  You will receive an email containing a Return Authorization and UPS shipping label to return you item. This return label will expire in 7 days.

Step 3  Within 7 days, print the label, adhere it to the item, and drop it off at a UPS drop-off location.

Step 4  Once your item has been received, a refund may take several weeks to be processed. The refund will be processed to the form of payment used for the original purchase. Timing of your refund will depend on your financial institution.