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Returns and Refunds

Holiday Free Returns - Extended to Jan. 31, 2024

Returns are accepted within 30 days from receiving your product(s), except for purchases made in November and December which can be returned until 1/31/24.

Your returned item must be in the original package, and you must be the original owner. Only purchases from are eligible for returns.

Making a Return is Sew EASY!

Step 1  Please Click here to complete your Return Request.

Step 2  You will receive an email containing a Return Authorization and UPS shipping label to return you item. This return label will expire in 7 days.

Step 3  Within 7 days, print the label, adhere it to the item, and drop it off at a UPS drop-off location.

Step 4  Once your item has been received, a refund may take several weeks to be processed. The refund will be processed to the form of payment used for the original purchase. Timing of your refund will depend on your financial institution.